CEM Africa – Johannesburg Edition 2026

CEM Africa is one of the continent's leading gatherings for customer experience and customer engagement professionals, brought to Johannesburg by the VUKA Group. If your work lives at the intersection of strategy, service design, and customer-centricity, this is the kind of event that puts you in the room with the people shaping the discipline across Africa. Format: Industry conference with sessions, speakers, and networking opportunities focused on customer experience management Organiser: VUKA Group, a specialist B2B events and media company Who should attend: CX leaders, marketing executives, service designers, and professionals invested in customer engagement strategy Location: Sandton, Johannesburg Keep an eye on the VUKA Group website for confirmed dates, venue details, and registration information as the 2026 edition draws closer. It's well worth securing your place early.