Supervisory Skills Workshop: Workplace Investigations

Workplace investigations can feel intimidating for new supervisors, especially when emotions are high and the stakes are real. This workshop is designed to help supervisors approach workplace issues with clarity, consistency, and confidence.

Participants will learn how to recognize when an issue requires documentation or escalation, how to gather information in a fair and professional way, and how to create records that support both people and the organization. The focus is not on “playing detective,” but on understanding the supervisor’s role in noticing concerns early, documenting appropriately, and partnering effectively with Human Resources when needed.

This session is practical and interactive. Participants will work through realistic scenarios, practice documentation, and engage in hands-on activities that reflect the kinds of situations supervisors face in real workplaces.

Learning Objectives
Upon successful completion of this workshop, participants will be able to:
· Identify common workplace issues that require documentation or further review.
· Describe the supervisor’s role in addressing workplace concerns early and appropriately.
· Gather information using fair, neutral, and fact-focused questioning techniques.
· Document workplace issues clearly and objectively in ways that support consistency and accountability.
· Recognize when to involve Human Resources and how to support employees during sensitive or complex workplace situations.

See all sessions in the Supervisory Skills Series here: https://bit.ly/4gHZK5f