Conflict & Challenges

This in-person [MT419A] session is for employees who have already taken the DISC assessment and want to explore how behavioral style differences can influence workplace conflict, communication, and reactions under pressure. Using the DISC framework, participants will identify common conflict triggers, examine the assumptions that can escalate misunderstandings, and recognize their own responses to challenging situations. Through discussion, reflection, and practical application, participants will learn strategies to adapt their communication style, strengthen workplace relationships, and approach conflict more effectively.

What You'll Learn
By the end of this session, you will be able to:
1) Identify common conflict triggers and assumptions that influence workplace interactions and communication.
2) Recognize their typical response patterns under pressure and evaluate how those behaviors affect others.
3) Apply DISC-informed communication strategies to navigate challenging conversations and work more effectively with different behavioral styles.

What to Expect

Participation: Level 3/3: Collaborate & Create (High Participation)
Description: Work together to apply concepts, solve problems, and create actionable outcomes.
Activities: Role Play/Practice, Standing Activities, Table Talk, Flip Chart Activities
Learn More: Learn More About Participation Levels

Who Should Attend
Any UAB Staff and Faculty

NOTE: Learning & Development programs and services are provided as a benefit to UAB Staff and Faculty.

Need Assistance?
For questions or accommodations requests, please contact Learning & Development at [email protected] or call (205) 934-3359.