Family Business Exchange | Seminar: Dunn Lumber - 120 Years of Customer Loyalty

The Family Business Exchange welcomes Mike Dunn, CEO of Dunn Lumber, for an evening conversation on what it takes to earn customer loyalty that outlasts any single generation. Founded in 1907 on a promise to give customers and employees "a square deal," Dunn Lumber has grown into a Puget Sound institution with nine locations and more than 400 employees, and in 2027 marks 120 years as a family-owned business. Mike, the founder's great-grandson, will reflect on how his family has kept that promise alive through economic downturns, industry shifts, and leadership transitions, and what it means to build a business the next generation wants to join. Hear candid insights on stewarding a legacy, adapting to changing customers, and preparing for the future: takeaways every family business leader can apply.

Heavy appetizers with wine, beer, and nonalcoholic refreshments will be served. FBX quarterly seminars are open to FBX members and prospective members.

About Key Bank

KeyBank is one of the nation's largest bank-based financial services companies, offering individuals, businesses, and institutions a broad range of banking, investment, and wealth management solutions. KeyBank is a proud Corporate Member of Seattle University's Family Business Exchange.

About the Family Business Exchange

Seattle University’s Family Business Exchange (FBX) is a community of Pacific Northwest family business owners who gather to engage in education, networking, and professional development tailored specifically to their needs.

FBX provides opportunities for families to address their unique challenges through relevant programming. It serves as a forum for information exchange with the goal of helping each member thrive through future generations. Areas of best practice that we cover include family business succession planning, governance, leadership development and growth, among others.

About the Albers School of Business and Economics

Located in the heart of Seattle, the Albers School of Business and Economics at Seattle University is one of the premier business schools in the Northwest United States. Small class sizes and low student-to-faculty ratios ensure that a student is never just a number. Students benefit from the school’s deep business connections through mentorships, internships, and employment opportunities. Finally, Albers is distinct for its nearly 80-year legacy in championing the responsibility of business to create a better society.