Root Cause SF: An engineering & support leaders dinner

A dinner series for engineering and support leaders. AI is rewriting the playbook - triage, resolution, escalation, team structure. There aren’t enough rooms where the people figuring this out are talking to each other, so we’re making one.

Small group, good food, honest conversation. No panels, no pitches.

For this dinner:

AI on technical tickets - what works, what doesn’t

Resolving without escalating to engineering

AI that knows your codebase, logs, data, documentation, and any other tools critical for troubleshooting

Designing escalation paths when AI is your first responder

Real metrics that matter - how to measure success? how to measure spend?

For VPs, Directors, and Heads of Engineering and Support at scaling tech companies. ~10 seats. Attendance by invitation.

Food and drinks on us.