An SD walk in the park

An autumn service safari through Toronto's Vale of Avoca and Moore Park Ravine

We’ll meet at David A. Balfour Park and head through the Vale of Avoca and Moore Park Ravine.

Along the way, we’ll introduce and try out a classic service design tool — the service safari — using the ravine as our real-world playground. We’ll walk, observe, and capture what we notice about how we find, navigate, and experience the place.

Our timing is interesting too: The City of Toronto is currently exploring improvements to the Vale of Avoca. We’ll compare what we notice, spot patterns and see what questions and opportunities emerge.

We’ll also borrow lightly from Design Council’s Skills for Planet, widening our lens beyond our own experience to notice the environment around us.

No slides. No presentations. Just curious people, a beautiful fall walk, some service design in the wild and hopefully some good fall colours. 🍁

Bring: comfortable shoes, weather-appropriate layers + a charged phone.
No service design experience required - curiosity is plenty.

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Bonus: After the walk, we’ll bring what we learn together into a short set of SDD field notes that we could share with the Vale of Avoca project team.