Scaling Copilot: Lessons in Enterprise AI Adoption

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Thanks to TrnDigital for sponsoring this session! www.trndigital.com

AI is no longer a future initiative – it’s a present priority. As AI transforms the modern workplace, enterprises face critical decisions around adoption, governance, and long-term strategy. In this session, we’ll share our organization’s journey to scale Microsoft Copilot – from pilot to enterprise-wide roll out.
Learn how we developed a practical roadmap, established governance and data readiness, and ensured security and compliance every step of the way. We’ll explore how we’re measuring adoption and ROI, using training and change management to drive sustained engagement, and embedding AI capabilities into day-to-day workflows.
We’ll also discuss our approach to data governance and information protection, share lessons learned, and provide a look ahead at how we’re expanding Copilot use cases and building toward a broader AI-enabled future.

SPEAKER JILL HANNEMANN
Jill Hannemann is the manager and platform owner for collaboration services at Capital Group. She has spent more than 20 years advancing knowledge management, productivity, and employee engagement for Fortune 100 companies, government agencies, and nonprofit organizations. Jill leads the enterprise delivery of Microsoft 365 Copilot and AI capabilities and is a Microsoft MVP for M365 Copilot. She is a recognized expert and frequent speaker on information governance, content migration, AI-enabled collaboration, and workplace modernization.