Better Conversation, Better Results
Hosted by Effective business communications and leadership
Downloads an .ics file · Times are in Australia/Sydney · Google Calendar
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Add to calendar · Downloads an .ics file · Times are in Australia/Sydney · Google Calendar
Practical communication skills for better sales, stronger teams and better workplace relationships
How often do conversations at work fail to achieve what you intended?
A client doesn't see the value in your offer. An employee misunderstands what you expected. A difficult conversation gets avoided. A manager talks, but doesn't really connect with their team.
The problem isn't always what we communicate. Often, it's how we communicate.
Join us for a practical, interactive 60-minute workshop exploring how better communication can improve sales, employee performance, and workplace culture and relationships.
You'll discover simple techniques that you can use immediately to:
Build rapport and establish trust
Ask better questions and really listen to the answers
Clarify what people actually need
Communicate your message clearly and confidently
Handle difficult conversations more effectively
Give feedback that people can act on
Turn conversations into clear actions and commitments
The workshop brings together perspectives from sales coaching and HR coaching, showing how the same communication principles can make a difference with customers, colleagues, employees and teams.
What you'll take away
You'll leave with a simple Better Conversations Framework and practical tools you can apply to a real conversation in your workplace immediately.
You'll also have the opportunity to identify one conversation that could produce a better outcome if you approached it differently.
Who is this for?
This workshop is ideal for:
Business owners and entrepreneurs
Sales professionals and sales managers
Team leaders and people managers
Corporate and HR professionals
Anyone who needs to influence, motivate, sell, coach or manage through conversation
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