Intercultural Communication Competency is a Superpower

How will having “intercultural communication competence” help you in your business? As a newcomer, you have been exposed to different customs, norms, values, and communication styles. Entrepreneur in Residence (Newcomer Focus), Jean Chow, teaches you appropriate and effective words, tones, body gestures and facial expressions when you are negotiating with clients, vendors, partners, employees.
In this session:

Adapt your communication in a language that others can understand.
Display more respect, patience, and sensitivity to others’ feelings and needs.
Learn how managing multicultural teams makes you a more effective leader.

Come early to network from 6-6:30pm!

Presented by Jean Chow, TPL's Fall 2026 Newcomer Entrepreneur in Residence (NEIR) at Fort York branch.

Registration via TPL website:
https://tpl.bibliocommons.com/v2/events/6aaad774ab7a8e0037c241ff
Drop-ins welcome until room capacity is reached.

Accessibility
Live or automated closed captioning, sign language interpretation, intervenor services, or attendant services are available upon request. Please submit your request at least 2 weeks in advance to: tpl.ca/accessibility-events.